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Town's Response to COVID-19: For the latest information about the Town's response to COVID-19, resources pages, and other relevant information here.    

COVID-19 Updates

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The Town of Portola Valley is committed to helping residents stay informed about Town, County, and State response to COVID-19 This page serves as the central location for information and resources and will be updated daily.

 

Current Messages:

June 5 - Outdoor dining, library, story project
June 3 - Return of pedestrian farmers market
June 1 - Virtual Coffee with SMC Supervisor Horsley, Library Curbside service
May 27 -Understanding heath order openings
May 22 - Neighborhood clean up, Memorial Day
May 20 - Public Works Week, No bikes on Shady Trail
May 18 - Questions about new order
May 15 - New Shelter in Place Order Starting Monday
May 13 - Car gatherings, phase 2
May 11 - SOD Blitz, Update PG&E info
May 8 - State vs County Health Orders
May 6 - Non-profit grants, Public Service Recognition

Town Actions


Town staff is doing their part to stay healthy, reduce potential transmission, to flatten the curve, and provide essential services. To that end, the following measures are in place:

Town Hall in not accepting in-person visits at this time as Town staff is working remotely. Call 650-851-1700 x200 if you need assistance with Town services. Your call will be returned as soon as possible.

* All events, classes, practices, meetings, and gatherings – indoors and/or outdoors - at the Town Center are canceled. No new facilities rental applications will be accepted until new guidance is received from the County.

* The Playground, Sport Facilites, and Library are closed.

* All Bathrooms are closed.

* Planning and Building services have been reduced. View the current description of services.  If you need any services during the shelter in place please email planbuild@portolavalley.net

* No Styrofoam will be accepted at this time.

* Town Council meetings will be available for remote access through the Town’s Zoom account.

* Enrollment for the Spring Quarter Parks and Rec Classes is on hold.

Town Information


Stores and restaurants in Portola Valley are open

Call your favorite restaurants to get details on current pickup or delivery options.

Farmers Market

The market is now run as a drive through market. Products will only be available for purchase online. Please pre-order at: www.safeportolavalleymarket.com 

*   The market will be online, pre-order only with drive-thru pickup only

*   Drive-thru pickup will be in the normal market site in the Schoolhouse parking lot Thursdays from 2 to 6 pm

*   There will be a special delivery for Sequoias' residents and those in vulnerable populations (please see note on this when you "checkout" of the online shopping cart)

NOTE: the Deadline for all orders will be 7 pm the Wednesday prior to the market.

Alternative ways to support out Businesses

PV Cares – Volunteer support to Vulnerable Households Sheltering in Place.

Residents in Portola Valley and in the PVForum area  (Portola Valley , Ladera, and parts of Woodside in the PVSD district) Read more here

Info and Updates from our Partners and Service Providers



The Town of Portola Valley continues to closely monitoring information related to the Novel Coronavirus (COVID-19).

Town staff are in communication with all of the community’s major institutions, who have been sharing information directly with their students, parents, clients, and residents. The Town will continue to coordinate with our local partners throughout the duration of this situation.

An important consideration in the Town's recent decision-making is to do our part to "flatten the curve". It helps our community and our health systems to slow the spread of COVID-19. By postponing events and meetings, closing schools, and being rigorous about social distancing we keep people from getting sick all at once. Fewer people getting sick at the same time allows our hospitals to give better care to those who need it, and keep the health care system from being overwhelmed.

We thank you for continuing to do your part to keep our community and families healthy.

Shelter in Place FAQ

Are you wondering what you should or should not be doing during the Shelter in Place? San Mateo County has put together a helpful page to learn more about what we are all doing to help our community.  Read more here

Update from IRS

The tax-filing deadline will remain April 15, but the IRS will waive penalties and interest on tax payments for 90 days Read an article here.

Governor’s Order - March 14, 2020 

 View updates here

  • Seniors (over 65) and most vulnerable home isolation
  • All bars, night clubs, wineries, brewpubs, etc. closed
  • Restaurants – occupancy in half (whatever it takes to get six foot distance)

Update from the Library - March 13, 2020

The Library JPA Governing Board made the difficult decision to close all locations to public access effective Monday, March 16. Read more here.

 

Update from PG&E - March 13, 2020

PG&E’s Pandemic Response Includes Precautionary Health and Safety Actions; Moratorium on Customer Shutoffs for Nonpayment Read more here

 

Update from Portola Valley School District - March 12, 2020

Students will not have school on Tuesday, March 17. Beginning Wednesday, March 18, both Ormondale and Corte Madera Schools will be moving to Distance Learning through the end of spring break (April 3).  Read more here.

 

Update from the Cal Water- March 12, 2020

Customer service counters closed. Tap water safe. Read more here.

 

Update from Woodside Priory - March 11, 2020

Woodside Priory has announced a closure of its school until March 25, 2020. You can read the letter here. The closure has been directed by the Archdiocese of San Francisco who has closed all their schools in San Francisco, San Mateo, and Marin Counties. 

Resources and Information for Health and Safety


Keep up to date with County actions and statistics

You can find current news here.

Information and statistics from County Health can be found here.

Questions by phone

Please call 211, for all non-emergency and non-medical inquiries.

San Mateo County Provides Free, Safe Transportation to Testing Site

The County of San Mateo is ready to assist residents who qualify for COVID-19 testing but lack transportation to get to the Verily testing site at the San Mateo County Event Center.  The County has reconfigured vehicles to protect both the patient and driver from contact.

County residents should first visit https://www.projectbaseline.com/study/covid-19/ to be screened for testing eligibility and obtain an appointment.  At that time, individuals with no other means to reach the testing site can call 650-779-9375 Monday through Friday, 9 a.m. to 4 p.m. to arrange transportation.

Loneliness and Mental Health:

24-hour Suicide Prevention Lifeline:

1-800-273-8255 or text 838255

24-hour Domestic Violence Hotline:

1-800-799-7233 or click Chat Now

Call 911 if you or the person you are helping is in immediate danger.

NorCal211 is working with Institute on Aging on a toll-free Friendship Line! (800) 971-0016.  If you are a senior and need someone to talk to please call this number. If you have senior neighbors take time to check in on them.  Say hi on your daily walks, leave them notes with your phone number, and stay connected.

The National Alliance on Mental Illness has a really useful resource guide for anyone who needs help. There are a variety of tools and helplines you can access to help you get through this difficult time.

San Mateo County Health Officer Declares a Shelter-in-Place Order

Read the full FAQ: https://www.smcgov.org/shelter-place-faqs

 

What can't I do?

 

* You cannot engage in group activities in person with others outside your household group.

* No travel beyond 10 miles from your house

* You cannot have dinner parties. You cannot invite friends over to your home to hang out.

* You cannot go to bars or nightclubs.

* You cannot go to a nail salon or get your hair cut by a stylist or barber.

* You cannot take unnecessary trips on public transport or in your car or motorbike.

 

What will Remain Open?

These essential services will remain open as able

 

* City/County government services: police stations, fire stations, hospitals/clinics and healthcare operations, jails, courts, garbage/sanitation, transportation including BART and Caltrain (use of public transportation is limited to essential required travel only), utilities (water, power and gas)

* Gas stations

* Pharmacies

* Food: Grocery stores, farmers markets, food banks, convenience stores, take-out and delivery restaurants

* Hardware stores/plumbers/electricians and those who provide services necessary to maintaining the safety, sanitation, and essential operation of residences and outdoor services

* Construction and gardening services

* Banks

* Community benefit organizations on a case-by-case basis

* Laundromats/laundry services

* Cemeteries

* Shopping for non-essential goods is Curbside only

 

 

Resources and Information on Economic help and Services from County or State


Eviction Moratoria: 

Local governments throughout California have adopted or are considering prohibitions on evictions of residents who have been affected by fallout of the coronavirus pandemic. This is a rapidly developing situation, and CAA will update this page as new information becomes available.  Read CAA’s story.  CAA urges rental housing providers to act with compassion in dealing with residents who face coronavirus-related hardships.

Updates from the County and relief for renters March 20 

Read press releases here

CPUC Ensures Essential Utility Services For Consumers To Assist In Covid-19 Mitigation

The California Public Utilities Commission’s (CPUC) t determined that energy, water, sewer, and communications companies under CPUC jurisdiction should halt customer disconnections for non-payment as a result of the State of Emergency. Read more here

Governor Newsom Issues Executive Order to Protect Ongoing Safety Net Services for Most Vulnerable Californians During COVID-19 Outbreak

The order waives eligibility re-determinations for 90 days for Californians who participate in:

* Medi-Cal health coverage

* CalFresh food assistance

* CalWORKS

* Cash Assistance for Immigrants; and

* In-Home Supportive Services

 

If you need help from one of the Social Service Agencies in the County

Residents can call one of the eight Core Service Agencies located throughout the county.   A list of the Core Services Agencies is available online:   https://hsa.smcgov.org/emergency-safety-net-assistance-core-service-agencies )  

 

Resources and Information for Businesses and Workers


Assistance & Guidance for Businesses and Workers Impacted By Covid-19

 

SAMCEDA is compiling business assistance programs and a variety of other resources as quickly as possible and as they become available.

Please check back here frequently for updates. 

Relief for Small Business:

There is effort on the federal level to grant relief to small businesses.  Learn more

How to work from home during shelter in place

Business owners who have questions about their ability to work during the shelter in place order can contact SMC at (650) 363-4588 - hotline